The St. Charles County Information Systems (IS) Department has received the 2022 Tyler Excellence Award for implementation of the Tyler Technologies Enterprise Resource Planning (ERP) Human Resources Management suite. The technology aids in streamlining processes for the County’s Human Resources (HR) Department.
“As a result of this collaboration with our IS team, the County is able to provide a seamless transition from application to employment,” says HR Director Samantha Shadrach. “Further, this has enabled HR to reassign resources to other projects to ensure the County’s continued growth.”
Enabling applicant tracking and onboarding functionality in the software’s self-service portal resulted in a significant decrease in required work hours and communications for HR, especially for hiring and onboarding procedures for new employees. In the course of nine months after implementation, calls and emails to HR were reduced by about 50 percent and the County has saved more than 130 hours in staff time.
“IS staff worked diligently for several months to implement this technology,” says IS Director Matthew Seeds, “and it is very rewarding to be acknowledged for excellence in this way. I am very proud of the team’s work and appreciative of the partnership with HR.”
The County’s IS Department provides technical support and assists County departments in the advancement of technology to provide efficient and effective services to County residents. IS develops, maintains and protects the County's data resources and network infrastructure, and offers services such as analytics, mapping, project management, business support, operational resources, public internet, and database services.