Community Resources
Mental Health Assistance Services
- Compass Health Network Health Access/Disaster Hotline - 888-237-4567 (open 7 a.m. to 7 p.m., Mon - Fri)
- Compass Health Network Crisis Hotline 800-833-3915 (open 24 hours)
- Behavioral Health Response (BHR) - 800-833-3915 (open 24 hours)
- CenterPointe Hospital - 800-355-5407, Option 1 (open 24 hours)
- SSM Health Behavioral Health Urgent Care - 314-344-7200
- American Foundation for Suicide Prevention - Missouri Chapter
- Substance Abuse and Mental Health Services Administration (SAMHSA)
- Missouri Department of Mental Health Distress Helpline - 800-985-5990
- RecoverySCC.org - Resources available in the Metro Area to assist with substance abuse disorder.
Medical or Dental Assistance Services
- Compass Health Network - 888-237-4567
- Volunteers in Medicine (St. Charles) - 636-724-4848
- BJC Health Care
- Mercy Health
- SSM Health
- Greater St. Louis Dental Society
Food Resources
- Operation Food Search - 314-726-5355, ext. 1
- St. Louis Area Food Bank
- Sts. Joachim and Ann Care Service
- The Salvation Army - O"Fallon Corps Food Pantry 314-603-1095
- The Salvation Army - St. Charles Corps 636-946-7966
- GIS Map of Possible Food Providers in our Community
- Fort Zumwalt School District students
- Francis Howell School District students
- Orchard Farm School District students
- City of St. Charles School District students
- Wentzville School District students
Financial Assistance Resources
- Community Development Block Grant (CDBG-CV) Public Services Assistance Program - assistance with rent, mortgage and utilities, as well as food and household items, for St. Charles County residents
Utility Assistance
Business/Employee Resources
- U.S. Small Business Administration (loans, guidance and resources for small businesses)
- Missouri Department of Labor (unemployment questions, worker’s compensation, discrimination issues, business services)
- Economic Development Council of St. Charles County Business and Community Partners
- St. Charles County Workforce and Business Development
- Cottleville/Weldon Spring Chamber of Commerce
- Greater St. Charles County Chamber of Commerce
- O’Fallon Chamber of Commerce
- Western St. Charles County Chamber of Commerce
- Ameren Business Resources
- Cuivre River Electric
Domestic Violence Resources
- Substance Abuse and Mental Health Services Administration (SAMHSA)
- National Domestic Violence Hotline: 1-800-799-7233
- National Domestic Violence Hotline - Staying Safe During COVID-19
- Missouri Child Abuse Hotline: 1-800-392-3738
- Bridgeway Behavioral Health
- Crisis Nursery 24-Hour Helpline - St. Charles (636-947-0600), Wentzville (636-887-3070) and St. Charles County West (636-940-2504)
Resources for Specific Populations
Children
- Community and Children’s Resource Board (CCRB) - 636-939-6200 (open Mon-Fri, 8 a.m. to 4:30 p.m.)
- Crisis Nursery 24-Hour Helpline - St. Charles (636-947-0600), Wentzville (636-887-3070) and St. Charles County West (636-940-2504)
Seniors
- Missouri Area Agencies on Aging Region 8 - Aging Ahead
- St. Charles County Senior Services Task Force
- VOYCE Connect
- Missouri Department of Health and Senior Services
Developmental Disabilities
- Developmental Disabilities Resource Board (DDRB) - 636-939-3351 (open Mon-Fri, 8 a.m. to 5 p.m.)
Those Experiencing Homelessness/Needing Housing Services
- Community Council Coordinated Entry - Dial 2-1-1. Follow prompt for Housing and enter your Zip Code.
- Tri-County Continuum of Care
- LINC St. Charles County
- The Salvation Army
Pet Care and Pet Adoption Center Resources
Please call 636-949-7387 for assistance with:
- Veterinary Care
- Pet Food Pantry
- Pet Adoptions
- Becoming a Pet Foster Parent
- Reporting Lost/Found and Stray Animals
Transportation Assistance
Other Community Resources
- Community Council of St. Charles County Resource Directory
- St. Charles County Government Resident Resources
- United Way 2-1-1 (open 24 hours, simply dial 211 on your phone and follow instructions)
COVID-19 Resources and Services
COVID-19 Information Hotline
For questions about the pandemic disease, testing and resources available, please call:
- St. Charles County COVID-19 Information Hotline 636-949-1899 (open 8 a.m. to 5 p.m., Monday-Friday)
CDC
Medical Resources
- SSM Health
- BJC Health Care
- Mercy
- St. Luke’s Hospital
- Compass Health Network (medical appointments, dental information, behavioral health) - 844-853-8937
- American Red Cross - The American Red Cross and other blood donation centers need help in stabilizing the nation’s blood supply. These facilities follow thorough safety protocols to prevent the spread of disease. Donating blood at these facilities is safe for anyone that is able.
- RecoverySCC.org - Resources available in the Metro Area to assist with substance abuse disorder.
Materials Translated Into Spanish/Materiales Traducidos al Espanol
- Graphic Materials/Graficos
- Video Materials/Videos
- Translated materials in additional languages (CDC website)
Translations courtesy of AAA Translation and other resources.
- Interpreter Services - The Department of Public Health has established an account with Language Link for those who may need interpreter services during COVID-19. Please call 1-888-338-7394, enter the account number 25488, and use the division number 3350.
COVID-19 Assistance for Residents Experiencing Financial Hardship
- CDBG-CV Public Services Program Information
- Resource List from the Community Council of St. Charles County
- Resource List from the St. Charles County Department of Public Health
- Transportation Assistance for COVID-19 Vaccinations
If you need rent or mortgage assistance due to a COVID19-related financial hardship, please contact the Coordinated Entry housing crisis team by telephone (2-1-1) or email for a needs assessment and placement in services.
State Assistance for Housing Relief (SAFHR) Program
The State Assistance for Housing Relief (SAFHR) Program provides rent and utility assistance for households who have been impacted by COVID-19. Eligible tenants can apply for financial assistance to be paid directly to their landlord or utility provider. Financial assistance includes rent and utility arrears for the period beginning April 2020 and up to 3 months of forward rent and prepaid fuel utility assistance. The tenant must not owe rental arrears beyond any requested rental arrears through this program in order to apply for forward rent assistance. In order to receive utility assistance, tenants must have an invoice from the utility provider to support the request. Total assistance any tenant receives through SAFHR cannot exceed a period of 12 months.
Donations
If you would like to contribute your services or materials to any organization, please call ahead before delivering to confirm their need and ability to accept your gift.
Please note: St. Charles County Regional Emergency Management and the St. Charles County Department of Public Health cannot accept donations of medical supplies or equipment, including masks, gowns or coveralls from individuals.