Show All Answers

1. How can I obtain a tax waiver/statement of non-assessment?
2. How can I get a receipt of non-assessment?
3. How much do I owe?
4. How do I know if I filed my personal property assessment?
5. What information do I need to complete my personal property assessment form?
6. When are personal property assessment forms due?

Show All Answers

1. How do I get a copy of an audit report?
2. How can I report fraud, waste, or misuse of County resources?
3. How can I get a copy of the County’s Financial Statements and Single Audit?
4. How are internal audits scheduled?

Show All Answers

1. Can I file for divorce on my own, without an attorney?
2. Do you take credit cards?
3. How do I obtain a Legal Separation/Annulment?
4. What do I do if have a title to a car that is unsigned and I cannot find the person I bought the car from or if I have lost the title?
5. What is the process to evict a tenant from a home?
6. What do I do if I have a copy of a title that is unsigned?

Show All Answers

1. Will a warrant be issued for my arrest if I don't pay my court costs by the due date?
2. If I post bond for someone else, will I get my money back?
3. What forms of payment are accepted for court costs or bonds?
4. What will happen if I cannot appear on my court date?
5. Where do I go to post bond for someone who is being held?
6. Where do I go to get a criminal record check?

Show All Answers

1. I just received a summons and I don't live in St. Charles County any longer. What do I need to do?
2. How do I get excused from jury duty?
3. What if my employer says they will not release me for jury duty?
4. Where do I park when I come in for jury duty?
5. How long will I be at the Courthouse?

Show All Answers

1. Do I need an attorney to file a Probate Estate?
2. Are your Probate forms on line?
3. Are Social Security Numbers required for Probate?
4. Do you need Death Certificates or Birth Certificates for a Probate Estate?
5. How can I pay the required fee?

Show All Answers

1. Should I receive a personal property tax bill?
2. How much are my taxes?
3. What are the important tax dates and when are taxes due?
4. How are tax rates by location determined?
5. Why did my taxes go up?
6. What if I lose my personal property paid receipt?
7. Should I receive a real estate tax bill?
8. What is occupancy tax?

Show All Answers

1. Do I need a building permit?
2. Do I need an inspection if I'm selling my house?
3. What do I need to do to open a business?
4. How do I know if a contractor is licensed?
5. Who can I talk to about a building code?

Show All Answers

1. How can I file a complaint about a property?
2. Where can I find codes about property maintenance in the County?
3. I received a notice - What do I need to do?
4. How can I speak to someone in your office?

Show All Answers

1. Do I need a Land Disturbance Permit?
2. What are the requirements for construction adjacent to and within natural watercourses?
3. How can I protect my property from storm water drainage or alter storm water drainage within and adjacent to my property?
4. Other than storm water detention, what requirements do you have for storm water quality treatment?
5. What is a BMP?

Show All Answers

1. How can I determine if my property is located in unincorporated St. Charles County?
2. How can I determine how my property is zoned?
3. How can I apply to the County to rezone my property?
4. Where on my property can I build?
5. Will improvements to my property require a Floodplain Development Permit?
6. How do I open a business?
7. How do I obtain approval to operate a business from my home?
8. How can I subdivide my property?

Show All Answers

1. What happens during the booking process?
2. How does an inmate find out more about the courts or jail processes?
3. Can I bring an inmate / detainee some religious materials?
4. I have a lot of books at home that I’ve finished reading. Can I donate those books to the jail?
5. How can I retrieve an inmate’s / detainee’s property?
6. What happens when an inmate is transferred to the Missouri Department of Corrections?
7. What items can an individual bring to the facility if they are sentenced to work release?
8. How do I find out if someone is currently incarcerated at your facility?
9. How do I find out about a court date?
10. How do I visit and contact the Sheriff's Department?
11. Can I get a Special Visit with an inmate?

Show All Answers

1. How are calls to attorneys made?
2. How can I contact an inmate / detainee?
3. How do I send mail to an inmate / detainee?
4. If I was recently released from the St. Charles County Department of Corrections, can I visit someone still confined?
5. When can I visit an inmate / detainee?
6. Will there be an opportunity to make a phone call after an inmate / detainee is arrested and booked?

Show All Answers

1. Are there any fees associated with medical, dental or psychiatric care while incarcerated?
2. Are there housing fees associated with being held by the Department of Corrections?
3. How can I put money on an inmate’s / detainee’s account?
4. What happens to the money taken from the arrestee upon admission to the jail?
5. How do I post bond for an inmate / detainee?

Show All Answers

1. What Council District do I live in?
2. Who is my Council Member?
3. When are your Council Meetings?
4. Where can I view the current meeting information?
5. How can current laws be amended or new laws enacted?

Show All Answers

1. Does the County Registrar renew Notary licenses?
2. How do I get a liquor license?
3. How do I set up an appointment for the Board of Equalization?
4. How do I get issued a tow truck license?
5. Does your office certify documents?

Show All Answers

1. Where do I register to vote?
2. How can I vote absentee?
3. How do I become an election judge?
4. How do I get to your office?
5. What are your hours of operation?

Show All Answers

1. Why do operators ask lots of questions during a 911 call?
2. How does the 911 system and call process function?
3. How will law enforcement, fire and EMS find me at my new address?
4. How do I get a smoke or carbon dioxide detector?
5. Who can help my family install a car seat?

Show All Answers

1. How do I contact a County employee?
2. How many square feet of County buildings does your department maintain?
3. When are the flood plain leases renewed?
4. Can I get on a waiting list to lease currently leased County flood plain properties?
5. Can I purchase a County-owned flood plain property?

Show All Answers

1. What is a Farmers Market?
2. When is a permit needed to sell products at a Farmers Market?
3. Does the health department require permits for selling other products at a Farmers Market?
4. Can I sell food prepared in my home at a Farmers Market?
5. What is required to be on this home-prepared food label?
6. Shouldn’t an exemption be made for vendors at Farmers Markets since they only operate for one or two days each week?
7. Why must I also have to pay a vendor’s fee to the market, as well as the permit fees? What do I do if I’m not happy with the market rules?
8. What is a potentially hazardous food product?

Show All Answers

1. Is this the appropriate office to contact about issuance of merchant licenses?
2. Who do I contact to answer questions about my vendor bid?
3. How do I know if my vendor bid submission has been accepted?
4. What is your purchasing policy?

Show All Answers

1. How do I know that I have the flu?
2. How does the flu spread?
3. How long is a person with flu virus contagious?
4. Can the flu be treated?
5. Why should people get vaccinated against the flu?
6. When should I get a flu vaccine?
7. How do flu vaccines work?
8. Is the “stomach flu” really the flu?
9. How many people get the flu each year?
10. Do other respiratory viruses circulate during the flu season?
11. How soon will I get sick if I’m exposed to the flu?
12. How do scientists determine which strains to protect against in a flu vaccine?
13. Can a flu vaccine give you the flu?
14. Why do I feel sick after getting a flu shot?
15. Why did I still get sick even after I got a flu shot?
16. Do I need to get a flu vaccine every year, or will the immunity carry over from last year’s vaccine?
17. Is it ever too early or too late to get a flu vaccine?
18. How can I learn more about the progress of the flu season?

Show All Answers

1. Who needs to get a food establishment permit in St. Charles County?
2. What are the steps I need to take to obtain a food establishment permit?
3. I am purchasing an existing, permitted establishment. What will I need to do?
4. How often do food service inspections take place?
5. Are inspections announced and scheduled in advance, or are they unannounced?
6. What is a food safety certification course, and where can I take this?
7. What documents do I need to have on display during the year and for my inspection?
8. What if I have a question about my inspection?
9. Are food service inspection reports made public?
10. I wish to remodel my establishment. Do I need to contact the department?
11. I am selling an existing, permitted establishment. What do I need to do?
12. What is a Frozen Dessert Permit, and where can I obtain this?
13. What if my establishment wishes to serve liquor? What must be done?

Show All Answers

1. Who is responsible for the various roads in the county?
2. When it snows, when can I expect a snow plow to come to my street?
3. How do I find out when a project will be complete?
4. How do I request a new stop sign to be installed in my neighborhood?
5. How do I get a permit to work on the public right-of-way?

Show All Answers

1. What is the status of my application?
2. Can you tell me if you received my application?
3. Why isn’t the application popping up when I click the “apply” button?
4. I am trying to submit my application, and I do not see the “submit” button - how I do get my application to submit? The application states that I have errors, but I can’t find any?
5. What is my PIN number?

Show All Answers

1. What animals do you currently have available for adoption?
2. Are you a No-Kill Shelter, and what does this mean?
3. How old do you have to be to volunteer at the Pet Adoption Center?
4. Can you pay for my vaccines and medical expenses for my sick/injured pet?
5. What do I do if I've lost my pet?
6. How does a dog get heartworms and how do I know if they have it?
7. What causes hot spots on my dog?
8. Does spaying / neutering make a pet fat and lazy?
9. What should I do about a barking dog problem in my community?
10. What should I do if my neighbor's dog runs at-large?
11. What should I do if there is a dangerous or threatening dog in my neighborhood?
12. I have discovered a stray or lost pet, what should I do?
13. My pet is missing. Can you take my information and call me if it comes in?
14. Is chocolate poisonous to dogs and cats?
15. My pet has fleas, how do I get rid of them?
16. How do I stop my cat from scratching the furniture?
17. What kind of food should I feed my dog / cat?
18. If I become pregnant, do I have to get rid of my cat?
19. How do I introduce a new cat to my household that already has a cat?
20. I have a wild animal in my yard or home. What can I do?
21. There is a dead animal on the street or in my yard. What do I do?
22. I have discovered an injured hawk, owl, eagle, or other bird of prey. What should I do?

Show All Answers

1. What is the primary goal of the mosquito control program?
2. What method does St. Charles County use to treat mosquitoes?
3. How is Pursuit 4-4 ULV used in mosquito control?
4. What is Aquabac 200G, and how is it used in mosquito control?
5. Does Pursuit 4-4 ULV pose a risk to human health?
6. What can I do as a resident to help control mosquitoes in my community?

Show All Answers

1. Why should I use insect repellent?
2. How does insect repellent work?
3. Which repellent works best?
4. Are non-DEET repellents effective?
5. When should I use insect repellent?
6. How often should repellent be re-applied?
7. Should I wear repellent while indoors?
8. Is DEET safe for me and my family?
9. What are some considerations to follow when using products containing DEET?
10. How should products containing DEET by used on children?
11. Are there risks to using repellents containing DEET?
12. Is DEET safe for pregnant or nursing women?
13. Where can I get more information about repellents?

Show All Answers

1. How do I get information about the fine/cost of a violation?
2. How do I find out my court date or if I have a continuance?
3. What forms of payment does the Municipal Court accept?
4. How do I get information about a particular violation?

Show All Answers

1. What are the available rental dates for the Quail Ridge Lodge and/or the Klondike Conference Center?
2. What comes with a facility reservation?
3. What are upcoming events, programs, and activities, and how do I sign up?
4. How do I sign up to volunteer?
5. What is required of me if I want to volunteer?

Show All Answers

1. Is the Public Administrator the same person as the County Administrator?
2. Will the Public Administrator file a Petition for Appointment for Guardian and Conservator for another person to be appointed?
3. How can the Public Administrator be appointed to be Guardian and Conservator for my family member?
4. How can I tell if someone needs a guardian?
5. Where should the Petition for Appointment of Guardian and Conservator be filed?

Show All Answers

1. How do I obtain a birth certificate, and can I get a passport from you?
2. What animals are available for adoption?
3. Can I get primary care health services at your department?
4. How do I get a food license?

Show All Answers

1. What do I need for ID?
2. Do you accept credit cards?
3. Do you give shots for children, adults, or both? How much do these shots cost?
4. Do I have to make an appointment?
5. How do I know if I have the flu?
6. Do you carry travel vaccines?

Show All Answers

1. Does the Recorder of Deeds office offer blank forms or templates?
2. Can your office prepare my documents?
3. What are the recording requirements and fee schedule?
4. What do I need to apply for a marriage license?
5. Can you search for land records by address?

Show All Answers

1. What are the phone numbers for the Fixed Base Operators (FBOs)?
2. What hangars are available for rent and what are the rates and rental terms?
3. What are the tie-down rates?
4. What runways are available?
5. What are the terminal/administration hours and amenities?
6. How do I reach airport maintenance or obtain weather information?

Show All Answers

1. What is a temporary food establishment?
2. Do I need a permit to operate a temporary food establishment?
3. What type of food products may be sold at a temporary food establishment?
4. What is a potentially hazardous food product?
5. Where can we store and prepare food for our temporary food establishment?
6. What is a Commissary, and what is the necessity for having one?

Show All Answers

1. What are the county’s long range plans and how will it impact abutting properties?
2. Can I have access to traffic count data?
3. Who do I contact about a malfunctioning signal?

Show All Answers

1. Where do I go to apply for a birth / death certificate?
2. Can I apply for a U.S. passport through the St. Charles County Department of Public Health?
3. When can I apply for a birth / death certificate?
4. Who can request a birth or death certificate?
5. What should I bring to apply for a birth / death certificate?
6. How much does it cost to obtain a birth certificate?
7. Where do I go for information on obtaining certificates for births or deaths that occurred outside of Missouri?
8. When the parents are not married, can the father’s name be placed on the certificate?
9. How do I register a home birth?
10. How can I correct or change a birth or death record?
11. What is a notary public, and where can I find one?

Show All Answers

1. Where may I obtain a private water supply test kit, and how much do they cost?
2. What will the lab be testing my water to discover?
3. How do I take the test?
4. My water sample report came back "Unsatisfactory". What does that mean?
5. Is this serious?
6. What will we need to do to take care of this situation?
7. How soon after disinfection should I take a follow-up sample?
8. My sample came back "unsatisfactory" again. Now what do I do?
9. What types of problems can cause on-going contamination?
10. My water system and septic system have been examined and we could not find the source of contamination. What can I do to assure a safe water supply?
11. My water smells awful, almost like rotten eggs! Why is that?
12. My water has a metallic taste and/or I see rust stains in my plumbing fixtures and on my clothes. Why?
13. When my water sits in a glass, sediment forms in the bottom. Why?
14. My physician told me to have my water tested for fluoride and/or nitrates. Can you help me?

Show All Answers

1. Who is hiring?
2. Where is the Misouri Job Center located?
3. What do I need to bring with me when I come in?
4. What are your hours of operation?
5. How can I talk to a career consultant now?