Emergency Communications

The Department of Emergency Communications provides dispatching services for multiple law enforcement, fire, and EMS agencies within St. Charles County. The department serves the community as one of the six dispatching centers and 911 answering points throughout the 592 square miles the make up the County and its approximately 373,000 citizens. Dispatchers within the department evaluate emergency and non-emergency calls for service and determine the appropriate level of response for each call, providing both the citizens and first responders with quality and professional service.   

In addition to dispatching services, the Department of Emergency Communications also maintains and supports both the digital radio system and the Next Generation 911 phone system, both of which are utilized by all police, fire, EMS and public works departments within the County.   

Helpful Resources